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Shipping & Policies

Free Shipping on U.S. Orders over $80!

U.S. orders over $80 ship for FREE!
Orders below $80 ship for $4.95 (or if you prefer UPS Ground $9).

Orders are shipped USPS Mail or UPS Ground based on your choice during checkout.
- USPS Mail delivers in 1-3 business days but is not guaranteed. Orders to non-contiguous states may be longer.
- Orders shipped UPS Ground will take 1-5 business days depending on how close you are to us down here in Texas.

Orders typically ship within 1-2 days and most within 24 hours. Orders are shipped every day except Sunday and major holidays.
- During peak times and sales we may get behind on filling orders. If we get beyond a 48 hour period we try to keep you updated by posting a shipping update on our view cart page.
- If your order is urgent please let us know and we will get right on it. Also, please keep in mind that if you order a yard of 25 different fabrics your order may take a wee bit more time than if you order a charm pack!
- If you need to change or edit an order please contact us as soon as possible. Orders start to get processed and filled often within minutes of being placed.
- We cannot combine pre-orders with regular store orders.
- **Downloadable patterns and membership/pre-order fees are not included in shipping calculations.

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The "I need it quick" U.S. Shipping Rates
Order AmountUPS 2 DayUPS Next Day
Below $80 $20 $35
$80 - $100 $28 $45
$100 - $200 $35 $50
Above $200 $50 $65

Note: Orders must be placed by 3pm CST. 2 Day and Next Day delivery are based on business days. If you would like Saturday delivery let us know, it may be an additional cost.

International Shipping Charges

  • Canada
    Canada orders over $200 ship for FREE!
    Under $20 can be shipped for $8.
    Under $50 can be shipped for $13.
    Up to $100 is $20.
    Between $100 and $200 is $40.


    Orders are shipped USPS International Mail and typically take 1-3 weeks. However, it can take longer especially during peak times (see notes about customs below). Most items provide tracking or delivery confirmation.
    - In some cases such as an oversized item, we may require an additional shipping cost and if so we will contact you.
    - Orders cannot be combined.

  • All other international countries
    Under $20 can be shipped for $13.
    Up to $100 is $25.
    Orders over $100 and beyond ship for $40!

    Orders are shipped USPS International Mail and typically take 1-3 weeks. However, it can take longer especially during peak times (see notes about customs below). Most items provide tracking or delivery confirmation.
    - In some cases such as an oversized item, we may require an additional shipping cost and if so we will contact you.
    - Orders cannot be combined.
    - Orders over $300 must ship in a box.

    - Disclaimer:  We have had repeated issues shipping to a few countries and have been forced to adopt a "ship at your own risk" policy for these countries: South Africa, Mexico, Russia, Brazil, Chile, Ecuador, Bahrain, Qatar, Saudi Arabia, Iran, Pakistan, Falkland Islands, and United Arab Emirates. We will not be able to reliably track or re-ship your package if it is not delivered and will not provide refunds or credits for lost orders.

  • UPS Worldwide Express - If you need it a little faster this is your a little faster option.
    - 1 business day to Canada, 2 to Europe and 2 or 3 to Asia/Australia/Other. However, orders can be delayed in customs (see notes about customs below).
    - Costs vary based on your order and location and will be shown during checkout. Packages are fully trackable and insured, plus, delivery is guaranteed. Note that UPS is not an option to Russia or China.
    - Fair warning!!  Larger orders shipped this method often get more scrutiny from some countries and customs fees are more likely. Again, see notes about customs below.
    - We recommend choosing this option for the assurance it provides, especially for time sensitive, important or larger orders.

Customs:

Any customs, duties or taxes are the responsibility of the customer. We cannot control whether a package gets delayed and/or charged duties and taxes by the customs office in any international country.
All prices are in US dollars. We are not responsible for any exchange rate differences.

Sales Tax:

Sales tax of 8.25% is included for Texas residents only.

Payment Methods:

We accept VISA, Mastercard, Discover, American Express, Paypal and Money Orders. We do not accept checks. We reserve the right to refuse any order. We also reserve the right to perform additional security checks on payment methods in some cases.
Orders can be placed online, by phone at 1-866-826-2069 (Toll Free), or by fax (512) 292-4717.

Return Policy:

We want all of our customers to be 100% satisfied. We have a 30-day return policy on items you are not satisfied with. Please contact us before returning an item so we can provide additional instructions and expedite your return process. Refunds will be issued once items are returned to us. Refunds will not be given for shipping charges. Refunds on shipping charges for refused or abandoned packages will be at our discretion. Sale items may not be returned. Due to copyright laws, patterns and books may not be returned. All returns must be in original condition and packaging and they must not have a smoke odor to them. Returns that have a smoke odor will not be refunded. Quilt club membership fees are non-refundable.

Copyright and Trademark:

All original contents of this website, including but not limited to words, images and sounds, are © 2003 - 2017 Fat Quarter Shop, LLC. All rights reserved. You may not reproduce, copy, download or distribute any content of this site without first obtaining Fat Quarter Shop, LLC's express written authorization unless otherwise authorized by law.

Trademarks appearing on this website, including but not limited to Fat Quarter Shop, LLC’s trademarks FAT QUARTER SHOP and FATQUARTERSHOP.COM, are the property of their respective owner and may not be reproduced without their owners' express permission. The design and layout of Fat Quarter Shop's website is protected as trade dress and may not be copied or imitated in whole or in part.

Use of Digital Images:

All images on the Fat Quarter Shop website are the intellectual property of Fat Quarter Shop. All rights reserved. Any use of any images on the Fat Quarter Shop website, including the reproduction, modification, distribution, replication, without the express written permission is strictly prohibited.

Promo Codes and Coupons:

Promo codes can not be combined with other offers, discounts and/or promotions. Generally, only one promo code may be used per order. Some exclusions may apply. Each promo code is valid for a limited time only and expires on the date specified in the offer. Promo codes are subject to product availability. Fat Quarter Shop reserves the right to deny fraudulent use of a promotional code.

Contest Rules:

No purchase necessary to enter or win. A purchase will not increase your chances of winning. All Federal, State, Local, and Municipal laws and regulations apply. Void where prohibited.

View Official Contest Rules for additional information.

Privacy Policy:

The Fat Quarter Shop is committed to protecting your privacy and any information you share with us!

Please view our updated Privacy Policy for full details.


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